FAQ

Frequently asked questions

Do you provide International delivery?


Yes, we ship to the within Canada, the US, and to Europe




How do I return an item?


Returns are accepted for any reason within 10 days of receiving your shipment. The Item must be shipped back to us at buyers expense in unused condition.




What is your cancellation policy?


Need to cancel your order? No problem - let us know within 48 hours of your purchase date and we'll make it happen with a full refund




How long does your work take to complete?


Because all of our pieces are built one-at-a-time it takes us on average about 10 days to two (2) weeks to complete your order.





OUR STUDIO

Address:  1 Crossen Street

Cobourg, Ontario Canada

Phone: 289-251-6868

Email:  KnottyHandsWoodworks@icloud.com

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Call or Text Us: 289-251-6868